The difference between highly successful companies and the also–rans isn’t found in the ability to solve problems. Instead, finding and focusing on often hidden opportunities that are worth solving is a defining characteristic of established winners.
I’m certain your experience is similar to mine. A problem arises, and we are forced to focus on details of the situation. What we learn during this detailed analysis, not only helps us solve the problem at hand but leads to other significant gains. Is there a way to get the improvement without suffering through the "big problem"?
At Process Coaching Incorporated we are helping our clients do just this. Implementing a metrics management system consistent with established lean principles is the way to provide focus before the “big problem” erupts.
No comments:
Post a Comment