Have you noticed that some of the biggest improvements achieved in your operation can be directly linked back to a big problem?
The focus that comes from a problem that can no longer be ignored is one of the engines that drive continuous improvement. How can we institutionalize this focus - that is, get the improvement without the "big problem"?
The answer - implement a metrics management system that is consistent with established lean principles.
“The most dangerous kind of waste is the waste we do not recognize.” – Shigeo Shingo (Toyota)
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